Back to all

Differences in CRM Live and On Prem database

Hello team,

A Client of ours reached out regarding the differences with API usage on CRM Live and On Prem.

"As we migrate our integration to CRM Live, I’d like to confirm that the Octopus API itself is unchanged. In my tests at https://ca1.maximizercrmlive.com/apiXXX/Data.svc/json/

All endpoints, keys, field IDs and JSON payloads/responses match our on-premise version.

The only differences I’ve identified are:

Base URL changes to the CRM Live endpoint

Authentication:

On-premise token flow: call /Authenticate with Database/UID/Password, then /TokenValid to refresh

CRM Live direct auth: call /Authenticate with Database/UID/Password plus VendorId/AppKey, then /TokenValid to refresh

CRM Live PAT: send Authorization: Bearer on every request

CRM Live OAuth2: obtain tokens via the Authorization Code flow

Can you confirm that, aside from the base URL and these authentication options, the API schema and behavior remain exactly the same?

Thank you!

PS Team