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Extract Email content and its attachements thru Octopus API
15 days ago by Shashidar Gonnagar
Hello Team,
Our Maximizer Live instance is integrated with outlook and client email communications are displayed in Interaction TAB under contacts/accounts.
When I tried to extract Interactions for AbEntries with All the available fields thru Octopus API, I can only find subject of the email and none of the other fields have any information regarding email body and attachments
Can you please let me know what the correct step to extract the Email Subject, Email Body and its attachments thru Maximizer Octopus API?
Appreciate your help on this. PFB the Read Payload created by me for Interaction object
{
"Interaction": {
"Scope": {
"Fields": {
"Key": 1, //Identification
"Subject": 1, //Subject
"Description": 1, //Details
"StartDate": 1, //Date/Time
"EndDate": 1, //End Date
"Creator": 1, //Creator
"SecStatus": 1, //Read Only
"Completed": 1, //Completed
"Priority": 1, //Priority
"AbEntries": 1, //Name
"Leads": 1, //Leads
"Users": 1, //Users
"WithKey": 1, //With Key
"With": 1, //Regarding
"DisplayValue": 1, //Display Value
"Duration": 1, //Duration
"Direction": 1, //Direction
"Attachment": 1, //Attachment
"Recurring": 1, //Recurring
"Source": 1, //Source
"Result": 1, //Result
"Type": 1, //Type
"Type/Key": 1, //Key
"Type/Name": 1, //Name
"Type/DisplayValue": 1, //Display Value
"Type/Icon": 1, //Icon
"Type/BiDirectional": 1, //BiDirectional
"Type/External": 1, //External
"Category": 1 //Category
}
},
"Criteria": {
"SearchQuery": {
"AbEntries/Key": {
"$IN": [
"AbEntryKey1=",
"AbEntryKey2="
]
}
}
}
},
"Compatibility": {
"AbEntryKey": "2.0" // for ParentKey
}
}
